INTRUST Bank Arena

The arena's official capacity is advertised as 15,000 seats, including 22 suites, 40 loge boxes and 300 premium seats. Actual seating configuration and available capacity change depending on the event, so the layout for a concert may differ from a sports event or other show.

INTRUST Bank Arena owns and operates Lots #1 through #4; other nearby downtown lots are independently owned and operated. The venue's website links to an interactive downtown Wichita parking map and offers ParkMobile reservations for advance parking, subject to the reservation’s terms and availability. More than 4,000 parking spaces exist within a four-block radius of the arena.

General vehicle and rideshare drop-off is designated near the intersection of Emporia and English; drop-offs are not permitted in arena parking lots except for ADA guests. After large concerts or events, Emporia Street is temporarily closed, so allow extra time or expect a brief delay when being picked up. The free Wichita Transit Q-Line trolley runs along Douglas every 10 to 15 minutes, with a drop-off point just north of the arena at Douglas and St. Francis.

ADA platforms are available on both the Main Concourse and Upper Concourse; contact Select-A-Seat at 855-755-SEAT for specific platform and seating information. The arena provides complimentary assistive listening devices, automatic doors at Entrances A, B and C, and elevators at Entrances B and C that reach all floors. Accessible drop-off and pickup is available at the Circle Drive off Waterman Street (Entrance B) or off St. Francis Street (Entrance C).

Accessible parking is located in the Circle Drive at Waterman Street, Lot #2 and Lot #3, entering from St. Francis or Emporia Street. The arena has 24 ADA parking spaces, which are first-come, first-served and cannot be reserved; a $5 fee applies, and guests must be prepared to show a disability parking ID card if requested. INTRUST Bank Arena is a KultureCity Certified Sensory Inclusive Venue, with sensory bags available at the Guest Services desk (leave an ID) and a dedicated Sensory Room near Entrance B in the South Lobby. Sign language interpretation can be arranged through the Guest Services Manager with two weeks' notice.

For events using the clear bag policy, permitted bags are clear plastic, vinyl or PVC not exceeding 14 x 6 x 14 inches, one-gallon clear plastic storage bags, or a small clutch/purse no larger than 5.5 x 8.5 inches. Backpacks, briefcases, diaper bags, coolers, duffle bags and similar larger bags are not permitted, though medically necessary bags or equipment are allowed after inspection and tagging by security. Because this policy was published alongside a specific NCAA event, confirm the bag policy for your particular event before arriving.

The box office is located inside the arena, offering comfort in any weather, and has 12 ticket windows for purchasing and ticket pickup.